Privacy
Privacy and data handling
The Handley Partnership uses the information submitted through this website only to understand, respond to and manage enquiries about HAABase, built-environment work, translation services and related professional services.
Information you provide
When you contact The Handley Partnership or submit an enquiry form, we may collect the details you choose to provide. This may include your name, organisation, email address, telephone number, project area, language pair, document type, subject area, deadline, message content and other information relevant to your enquiry.
This information is used to assess your enquiry, respond to you, provide quotations where requested, and manage any subsequent professional work.
Translation quote enquiries
The initial translation quote form is intended to collect project details, not documents. Please do not submit confidential patent, legal, commercial or personal documents through the initial enquiry form. After reviewing your enquiry, we will confirm the appropriate route for secure document submission where required.
HAABase and built-environment enquiries
HAABase and built-environment enquiry forms may ask for information about the relevant authority, project area, asset type, likely scale of work, timescale and project background. This information is used only to understand and respond to the enquiry.
Email delivery and form processing
Website form submissions are sent to The Handley Partnership by email using a third-party email delivery provider. The current provider used for website form notification emails is Mailjet.
Form submissions may also be stored temporarily in a private server-side backup folder outside the public website directory. This backup is used to prevent enquiries being lost if email delivery fails and is not publicly accessible through the website.
Documents and confidential material
Documents supplied later for translation, heritage, technical or built-environment work are treated as confidential enquiry or project material and are used only for assessing, quoting for or carrying out the requested work.
Where a project involves particularly sensitive patent, legal, commercial or public-sector material, appropriate submission and handling arrangements can be agreed before documents are sent.
Website analytics
If lightweight analytics are used on this website, they are intended to understand general website use rather than to identify individual visitors. This section will be updated to name the analytics provider if analytics are enabled.
Cookies
This website does not intentionally use advertising cookies or tracking cookies. If analytics or embedded third-party services are added in future, this page will be updated to explain their use.
How long information is kept
Enquiry information is kept only for as long as needed to respond to the enquiry, manage any resulting work, maintain business records and meet any legal, insurance or professional obligations.
Sharing information
The Handley Partnership does not sell enquiry information. Information may be shared only where necessary to respond to an enquiry, carry out requested work, use essential service providers such as email delivery services, or meet legal or professional obligations.
Your rights
You may contact The Handley Partnership to ask about personal information you have provided through this website, or to request correction or deletion where applicable.
Contact
For privacy questions, please contact The Handley Partnership using the contact routes provided on this website.